Terms & Conditions

By accessing or using this website and its services—including making purchases—you agree to be bound by these Terms and Conditions. This applies to everyone who visits the site, including customers, casual users, and content contributors. Whether you’re using the site for yourself or on behalf of someone else (the "applicant"), you must accept these terms in full. Use of our services requires that all users read and agree to the terms. If you don’t agree, you must not use the site or any of its features.

Who These Terms Apply To

The terms "you" and "your" refer to anyone who interacts with the website in any capacity. “We,” “us,” and “our” refer to the website and the organization operating it—not any government or state authority.

Overview of Services

Our platform aims to help individuals who want to travel to Colombia by providing guidance and access to electronic ticket processing. Our trained agents offer accurate and current information, but we do not provide legal advice. If legal assistance is needed, users should consult a qualified attorney. Information on our site is sourced from reliable, publicly available materials maintained by the Colombian government. However, users are responsible for verifying critical information independently when necessary.

Use of Cookies

To enhance your browsing experience, we use cookies—small text files stored on your device. There are two types:

• Session Cookies: Temporary; they expire when you close your browser.
• Persistent Cookies: Stay on your device until deleted or expired; they help remember preferences for future visits.

Cookies support functions such as authentication, security, personalization, and analytics. You can control cookie settings through your browser to protect your privacy.

Intellectual Property

All content on this site—including articles, visuals, software, and branding—is owned by us or our licensors and is protected by global copyright laws. You are not allowed to reproduce, alter, or usethis content without our written permission.

Restricted Uses

This website is for personal, non-commercial use only. You may not download, alter, or use any part of the site for commercial gain, resale, or advertising. Violations may result in service denial or account termination.

Independent Entity

Our website is operated by a private company and is not affiliated with or endorsed by the Colombian government or any official body.

Terms Updates

We may update these Terms and Conditions at any time. Once posted, changes are effective immediately. By continuing to use the site after updates, you agree to the new terms.

General Rules and Eligibility

By agreeing to these terms, you confirm that you are of legal age to enter into a binding agreement. If not, you must use the site with parental or guardian supervision. The website must not be used for illegal or unauthorized activities under any circumstances.